Documentation
How to use TrackJet — by audience, with examples that were actually run.
For users
Getting started: track your first shipment
What TrackJet is, what you can paste into the box, and what happens next.
Tracking number formats by vertical
Air waybills, containers, bills of lading, postal S10 and parcel formats — with valid examples.
Saved shipments & email alerts
Your board, status-change alerts, per-shipment muting and one-click unsubscribe.
Reading the timeline
The seven canonical statuses, multi-leg chains, and what the verification badges mean.
Track by email (mail-in)
Forward carrier emails to your private address and shipments appear on your board.
Sharing with Privacy Lens
Share a shipment publicly while hiding the fields you choose — enforced server-side.
Shipment passports & verification
Export a signed passport and verify any timeline was never rewritten.
Your data: export, delete, crypto-shred
Take everything out, or delete your account and make remains unreadable.
For business
API quickstart: first track in 5 minutes
Mint a key, call /api/v1/track, understand the envelope — curl, PHP, JS, Python.
Webhooks: signatures, retries, dead letters
HMAC verification done right, the retry ladder, and test-firing your endpoint.
The deterministic sandbox
TJTEST-* fixtures for every lifecycle — pin your integration tests on byte-stable responses.
Embeddable tracking widget
Put tracking on your own order page with a signed embed token.
Rate limits & plans
Per-key limits, the headers to watch, and what each tier unlocks.
Carbon estimates for reporting
How the CO₂ numbers are computed, what they are good for, and their honest limits.
For enterprise
EPCIS 2.0 onboarding
Capture and query supply-chain events in the GS1 shape — the implemented subset, honestly.
Multi-party attestations
Signed custody statements bound to sealed timelines.
PII vault & compliance
What is encrypted at rest, how crypto-shredding works, and what an auditor should ask.
Cryptographic transparency for auditors
Verify tjvt1 chains and tjmt1 Merkle proofs offline with tjverify — no trust required.
Security & operations summary
A prudent public summary: sealed audit logs, restore drills, read-only degradation.