Skip to content
TrackJet

7-day Pro trial included with every new account — no card, no charge.

Start free with 20 saved shipments. Every new account also gets a 7-day Pro trial — no card required.

Start 7-day Pro trial

Privacy Policy

v1 ·

Effective: 13 May 2026. Version 1.

1. Who we are #

TrackJet is a free B2B logistics tracking router operated by Trackjet. Our service is reached at https://trackjet.world. For privacy questions: [email protected]. Postal: Bürgeler Straße 25, Frankfurt am Main, Deutschland.

2. What we collect #

Information you provide

  • Tracking numbers you paste into the search input. We hash these with a daily-rotating salt and never store the original.
  • Optional notes on shipments saved via the "my TrackJet" feature. These live ONLY in your browser localStorage; we never receive or store them.

Information collected automatically

  • Country only — read from Cloudflare's CF-IPCountry edge header. We do not store your raw IP address.
  • Device category (mobile / desktop / tablet / bot) — never the full User-Agent string.
  • Referrer domain (e.g. "google.com") — never the full referring URL.
  • Anonymous session id — a 16-char hash derived server-side from your connection metadata + a daily-rotating salt. Mathematically uncorrelatable across days. Used only for aggregate funnel + bounce-rate analytics.

Information we do NOT collect

  • Your name or email (unless you write to us)
  • Your raw IP address
  • Your full User-Agent string
  • Cross-site cookies for tracking
  • Art. 6(1)(f) — legitimate interests: running the tracking router and improving it via aggregate analytics. No individual profiling.
  • ePrivacy Art. 5(3) — strictly necessary: localStorage for "my TrackJet" — used only because you actively saved a shipment.

4. Your GDPR rights #

You have the right to access, rectify, erase, restrict, object, and port any personal data we hold about you, and to lodge a complaint with a supervisory authority. Note: tracking-number hashes are non-reversible after 24 h. Email [email protected].

5. Cookies and localStorage #

We use ONE strictly-necessary cookie (tj_csrf) for form-submission security. No tracking cookies. localStorage is used only for features you actively enable: "my TrackJet" saved shipments and dark-mode preference. Clear localStorage anytime via your browser settings or via "Clear all" inside /my/shipments.

6. Third parties #

Cloudflare (CDN + security): processes connection metadata for performance and bot protection.
Google AdSense (when enabled): if we display ads (toggle controlled by us), Google AdSense may set cookies. Manage ad preferences at adssettings.google.com.

7. Retention #

  • Tracking-number hashes: 365 days, then aggregated and deleted.
  • Anonymous session ids: 30 days, then aggregated.
  • Aggregated statistics: indefinite (no individual data).

8. International transfers #

Servers in Germany (Frankfurt). Data does not leave the EU under normal operation.

9. Children #

This service is not directed to children under 16. We do not knowingly collect data from minors.

10. Changes #

Material changes are announced via the "Effective" date at the top of this page and a 30-day banner on this URL.